Mapping your user’s day with the User Clock Sketch

See your user’s experience of their day through their eyes with the User Clock Sketch. The power of mapping user experiences Are you involved in making products and services for customers and communities? If so, you’ll know how important it is to make sure your offering matches …

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Better visual brainstorming with the Concept Canvas

Making big decisions about which idea or option to invest in amongst a group is really hard. Using the Concept Canvas to visually compare apples to apples makes it a bit easier (includes free PDF). I was in a brainstorming session from hell once. I …

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