Mapping your user’s day with the User Clock Sketch

See your user’s experience of their day through their eyes with the User Clock Sketch. The power of mapping user experiences Are you involved in making products and services for customers and communities? If so, you’ll know how important it is to make sure your offering matches …

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Better visual brainstorming with the Concept Canvas

Making big decisions about which idea or option to invest in amongst a group is really hard. Using the Concept Canvas to visually compare apples to apples makes it a bit easier (includes free PDF). I was in a brainstorming session from hell once. I …

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Easy ways to show more diversity in your sketches

Life is full of all kinds of people, and your sketches can be too, with these ideas and examples. Do you want your presentations and business communications to be more inclusive, and show more diversity, but you don’t want to use those cheesy contrived multi-racial …

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