I’ve just released a second volume of journey mapping sketched icons, containing 120 more icons. All images are in 300dpi PNG format, with transparent backgrounds, available for you to use in any way you like. You’ll find some additions to existing categories found in the …
Read MoreWhy your project needs storyboarding
There’s that fantastic time in any product or service design project where an idea is just starting to take shape, and spread its wings. Will it be The Next Big Thing? Will it be able to stand up to the barrage of oncoming questions, like: …
Read MoreMapping your user’s day with the User Clock Sketch
See your user’s experience of their day through their eyes with the User Clock Sketch. The power of mapping user experiences Are you involved in making products and services for customers and communities? If so, you’ll know how important it is to make sure your offering matches …
Read MoreBetter visual brainstorming with the Concept Canvas
Making big decisions about which idea or option to invest in amongst a group is really hard. Using the Concept Canvas to visually compare apples to apples makes it a bit easier (includes free PDF). I was in a brainstorming session from hell once. I …
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