I’ve just released a second volume of journey mapping sketched icons, containing 120 more icons. All images are in 300dpi PNG format, with transparent backgrounds, available for you to use in any way you like. You’ll find some additions to existing categories found in the …
Read MoreHow to construct a great story
As I’ve written about before (and in my Presto Sketching book!), storyboards give you great bang for buck when you want clarity and direction in any project, especially for product and service design. Here’s how to construct the most essential ingredient: the story itself. Storyboards …
Read MoreWhy your project needs storyboarding
There’s that fantastic time in any product or service design project where an idea is just starting to take shape, and spread its wings. Will it be The Next Big Thing? Will it be able to stand up to the barrage of oncoming questions, like: …
Read MoreA guide to sketchnote layouts
Here’s a set of sketchnote layouts to try, plus some tips about which layouts to use for which particular purpose. Lead them down the garden path One of the questions I get asked a lot in the training sessions I do about sketchnoting (or visual …
Read MoreMapping your user’s day with the User Clock Sketch
See your user’s experience of their day through their eyes with the User Clock Sketch. The power of mapping user experiences Are you involved in making products and services for customers and communities? If so, you’ll know how important it is to make sure your offering matches …
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