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A book to help you think and communicate better with drawing

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Author: Ben Crothers

Volume 2 of Journey Mapping Icons out now!

A selection of the sketched journey mapping icons, to do with people, AI, digital lifestyle, customer experience, and more

I’ve just released a second volume of journey mapping sketched icons, containing 120 more icons. All images are in 300dpi PNG format, with transparent backgrounds, available for you to use in any way you like. You’ll find some additions to existing categories found in the …

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AI, artificial intelligence, cx, design, icons, journey mapping, product design, resources, service design, storyboarding, ux04/09/2024 By Ben Crothers

Here’s how your pen can break down walls

A photo of a whiteboard with the Goal Barriers visual framework being used by a team with sticky notes

Visualising the barriers to your goals is not only a great way to identify them in a more meaningful way, but also to look at how to break them down.

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coaching, facilitation, goals, meetings, productivity12/12/201901/12/2024 By Ben Crothers

See a clearer path to your goal with the Build a Bridge framework

A photo of a Build-a-Bridge drawing with sticky notes on a whiteboard, as part of a project kick-off meeting

An oldie but an oh-so-goodie: this easy sketch of you – where you are now, and where you want to be – could well be the clarifying galvanising step you’ve been looking for, to finally reach that goal.

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coaching, facilitation, goals, meetings, productivity01/09/201901/12/2024 By Ben Crothers

3 ways to add extra impact to figures

Figures add tons of visual interest to your presentations and communications. But before you go to Google Images or MidJourney, try drawing them yourself.

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drawing, figures, visual storytelling06/02/201805/01/2025 By Ben Crothers

3 ways to visualise psychological safety for better team performance

A team that draws together stays together. Here are 3 ways to get your team doing simple sketches together to forge a greater sense of psychological safety, and to perform better.

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camaraderie, check-ins, coaching, drawing, facilitation, group drawing, teams, visual metaphor, visual thinking22/01/201805/01/2025 By Ben Crothers

5 easy ways to give your sketches more WOW factor

Do you ever wonder why some sketches have a way of jumping out at you and grabbing your attention? By trying out these ideas in your sketching, yours can do that too.

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drawing, visual storytelling04/01/201805/01/2025 By Ben Crothers

Use the Product Box sketch to improve any product or service

Here’s a simple visual framework you can use by yourself or with a team to help you clarify the value and benefits of your product, service, or even yourself.

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design, product design, product management, product strategy, ux, visual metaphor10/07/201707/12/2024 By Ben Crothers

Amaze your team mates with radar charts

Radar charts are the forgotten tool in the data visualisation toolbox; here are some ideas to put it to use today.

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charts, data visualisation, self-improvement03/07/201707/12/2024 By Ben Crothers

5 MORE tips for better whiteboarding awesomeness

Is everyone lost in their own laptops in your meetings? Get everyone focused on what matters with 5 MORE simple whiteboarding tips.

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facilitation, meetings, tips and tricks, whiteboarding29/05/201707/12/2024 By Ben Crothers

5 tips for better whiteboarding awesomeness

More talking, and more slides in our meetings! Says no-one ever. Command the whiteboard, and get everyone more engaged, with these 5 simple tips.

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meetings, tips and tricks, whiteboarding12/05/201707/12/2024 By Ben Crothers

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Recent Posts

  • Volume 2 of Journey Mapping Icons out now!
  • How to construct a great story
  • Why your project needs storyboarding
  • Here’s how AI visualises your company’s vision
  • 5 principles of great layout for your visuals

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