It can be really hard getting a handle on what factors affect your customers’ decisions, or how to get buy-in from your stakeholders. The Decision Factors sketch can make it easier. Think of the last time you made a big purchase. What was that like for you? Did you weigh up pros and cons? Was […]
product strategy
Mapping your user’s day with the User Clock Sketch
See your user’s experience of their day through their eyes with the User Clock Sketch. The power of mapping user experiences Are you involved in making products and services for customers and communities? If so, you’ll know how important it is to make sure your offering matches what they need. A standard way of connecting user research to making products […]
Solve the right problem with the Problem Pyramid
Get clarity on a problem to be solved – either by yourself or as a team – by exploring it, reframing it and articulating it in a more insightful way using this simple visual pattern. Ambiguity and confusion? You probably don’t have a proper problem statement Have you ever had those times where you’re lying awake […]
Nail your product strategy with the Product Pyramid
Features! Story points! Sprints! UIs! It’s all too easy to let the detail of product management drown out the actual product strategy. The Product Pyramid can help. Strategy is a tricky game. The more complicated the product(s), service(s) and business(es), and the more people involved, the trickier things get. Trying to get shared understanding about […]
Use the Product Box sketch to improve any product or service
Here’s a simple visual framework you can use by yourself or with a team to help you clarify the value and benefits of your product, service, or even yourself.
Make your transformation happen with the Superhero Booth visual framework
Get clear on how to turn into the ‘Super You’ with this Superhero Booth visual framework. Oh, and it works for customers and teams, too.