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Presto Sketching

A book to help you think and communicate better with drawing

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Volume 2 of Journey Mapping Icons out now!

04/09/2024 by Ben Crothers

A picture of a set of hand-drawn icons for use in service design projects

I’ve just released a second volume of journey mapping sketched icons, containing 120 more icons. All images are in 300dpi PNG format, with transparent backgrounds, available for you to use in any way you like.

You’ll find some additions to existing categories found in the Volume 1 set of icons, including expressions, people, devices, technology, and buildings:

You’ll also find icons for some new categories, like weather, artificial intelligence, and digital lifestyle:

Who are these icons for?

This set is for anyone who likes to use drawing and visualisation in their work, to help themselves and others think better and communicate better when it comes to explaining problems and plans, and generating ideas and solutions. This includes:

  • Designers and Researchers – User Experience (UX) Designers, Visual Designers, User Interface Designers, Service Designers, Product Researchers
  • Product Managers, including Product Owners and Feature Leads
  • Project Managers, including Scrum Masters, Program Managers and Studio Coordinators
  • Marketing Managers, Community Managers, PR and Communications Managers

The icons not only come in handy for UX design (e.g. journey maps, user flows, task flows, storyboards), but also for business communication and generally spicing up any presentation slides.

You can use these PNG files in your favourite design software (Figma, Canva, Photoshop, Illustrator), presentation software (PowerPoint, Keynote), or even in online collaboration spaces like Miro and Mural.

Go check out the Journey Mapping Icons Volume 2

Filed Under: For designers and researchers, Resources, Visual strategy and facilitation Tagged With: AI, artificial intelligence, cx, design, icons, journey mapping, product design, resources, service design, storyboarding, ux

Cover of Presto Sketching

Explore more tips and techniques for drawing and visual storytelling like this in the book: Presto Sketching: The Magic of Simple Drawing for Brilliant Product Thinking and Design

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